jijibd Privacy Policy

1.Who We Are

jijibd operates the online casino and sports betting platform accessible at jijibd.app. For the purposes of this Privacy Policy, jijibd is the data controller responsible for the personal information collected from players and visitors in connection with use of this platform. If you have any questions regarding this policy or our data practices, you may contact us at [email protected].

2.Information We Collect

jijibd collects personal data in a number of ways depending on how you interact with the platform. The categories of information we may collect include:

Information you provide directly:

• Full name, date of birth, and gender (required at registration for age and identity verification)
• Email address and phone number (used for account communication and security alerts)
• Residential address (required for identity verification and regulatory compliance)
• Username and password (used to secure your account — stored in hashed form only)
• Payment method details including bKash account number, Nagad mobile number, Rocket account, or bank account information provided when making deposits or requesting withdrawals
• Copies of identity documents such as a National ID card, passport, or driving licence submitted during the verification process
• Any communications you send to our support team, including emails, chat messages, and feedback submissions

Information collected automatically:

• IP address and approximate geographic location derived from it
• Device type, operating system version, and browser type
• Pages visited, time spent on each page, and navigation paths within jijibd
• Session start and end times, login frequency, and session duration
• Games played, bets placed, wager amounts, and betting history
• Cookies and similar tracking technologies (see Section 7 for full cookie details)

Information from third parties:

• Identity verification data returned by third-party KYC (Know Your Customer) service providers
• Payment status confirmations from bKash, Nagad, Rocket, Upay, and banking partners
• Fraud screening data from third-party risk management services

3.How We Use Your Information

jijibd uses the personal data we collect for the following purposes:

• Account creation and management: To register your account, verify your identity, and maintain your player profile.
• Age verification: To confirm that all players are at least 21 years of age before they are permitted to deposit or place bets.
• Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and approved bank transfers, and to verify that payment accounts are registered in your name.
• Platform operation: To deliver the games, betting markets, live casino products, and other features available on jijibd.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Security and fraud prevention: To detect, investigate, and prevent unauthorised account access, money laundering, collusion, and other fraudulent or illegal activity.
• Responsible gaming: To monitor your gaming activity for signs of problem gambling and to apply deposit limits, cooling-off periods, or self-exclusion measures where requested or where we have a duty of care to act.
• Legal and regulatory compliance: To fulfil our obligations under applicable law, including record-keeping, reporting, and responding to lawful requests from authorities.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates by email or SMS, where you have opted in to receive such communications. You may withdraw this consent at any time by contacting [email protected].
• Platform improvement: To analyse usage patterns, fix bugs, and improve the overall experience of using jijibd.

4.Legal Basis for Processing

jijibd processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to create and manage your account, process payments, and deliver the services you have requested.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering requirements, age verification mandates, and lawful authority requests.
• Legitimate interests: Processing carried out to protect the security of the platform, prevent fraud, improve our services, and safeguard the interests of all players — provided these interests are not overridden by your rights.
• Consent: Processing based on your explicit, freely given consent — principally for direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5.Sharing Your Information

jijibd does not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:

• Payment processors: We share payment-related data with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other approved payment partners solely to process your transactions.
• Identity verification providers: We share identity documents and personal details with third-party KYC providers for the sole purpose of verifying your age and identity.
• Game providers: When you play games supplied by third-party studios such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, or Microgaming, limited session and wagering data may be shared with those providers to deliver the game experience.
• Fraud and risk management services: We share relevant data with specialist third-party services to detect and prevent fraud, money laundering, and other prohibited activity.
• Legal authorities: We may disclose personal data to law enforcement, regulatory bodies, or courts where required to do so by applicable law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of jijibd's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be protected throughout.

All third-party service providers who receive your personal data are required by contract to handle it securely, use it only for the purposes for which it was shared, and not to further disclose it without our authorisation.

6.Data Retention

jijibd retains your personal data for as long as your account remains active and for a period after account closure as required by applicable law and our internal data governance policies. As a general guide:

When your data is no longer required for the purposes for which it was collected, jijibd will securely delete or anonymise it in accordance with our data disposal procedures.

7.Cookies and Tracking Technologies

jijibd uses cookies and similar technologies to operate the platform, personalise your experience, and analyse how the site is used. The types of cookies we use include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without disrupting core functionality.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming limits you have set.
• Analytics cookies: Used to collect anonymous statistical data about how visitors use jijibd, including which pages are visited most frequently and where errors occur. This helps us improve the platform.
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of our campaigns. These are only placed where you have given consent.

You may manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use certain features of the platform, including the ability to log in and maintain a session.

8.Data Security

jijibd implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of passwords using one-way hashing algorithms — jijibd staff cannot read your password.
• Access controls ensuring that only authorised personnel can access personal data, on a strictly need-to-know basis.
• Regular security audits and vulnerability assessments of our platform infrastructure.
• Two-factor authentication options available to all registered players to further secure account access.
• Firewalls, intrusion detection systems, and continuous monitoring of network traffic for anomalies.

While we take every reasonable step to protect your data, no system is entirely immune to risk. In the event of a data breach that is likely to affect your rights or interests, jijibd will notify you promptly and take all necessary steps to contain and remediate the incident.

9.Your Privacy Rights

As a user of jijibd, you hold the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with your request. We will respond within a reasonable timeframe and in any event within 30 days of receipt.

• Right of access: You may request a copy of all personal data jijibd holds about you, along with information about how it is being used.
• Right to rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: You may request that jijibd delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Note that data required for regulatory compliance (e.g., transaction records) cannot be deleted before the statutory retention period expires.
• Right to restrict processing: You may request that we limit how we use your personal data in certain circumstances — for example, while the accuracy of data is contested.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service.
• Right to withdraw consent: Where processing is based on your consent (for example, for marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
• Right to object: You may object to processing based on our legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.

10.Children and Minors

jijibd is strictly an adults-only platform. We do not knowingly collect personal data from any individual under the age of 21. If we become aware that a user is under 21, their account will be suspended immediately, any funds held will be investigated in accordance with our Terms & Conditions, and all personal data associated with the account will be deleted in accordance with applicable law. If you believe that a minor has registered on jijibd, please notify us immediately at [email protected].

11.Marketing Communications

With your consent, jijibd may send you promotional offers, bonus announcements, and platform updates by email or SMS. You may opt out of receiving marketing communications at any time by:

• Clicking the unsubscribe link included in any marketing email.
• Contacting our support team at [email protected] and requesting removal from our marketing list.
• Updating your communication preferences within your account settings.

Please allow up to five (5) business days for opt-out requests to take effect. Note that opting out of marketing communications does not affect transactional or account-related messages, such as deposit confirmations, withdrawal notifications, and security alerts — these are essential to the operation of your account and cannot be disabled.

12.Third-Party Links and Services

The jijibd platform may include references to third-party game providers or payment partners. jijibd is not responsible for the privacy practices of any third-party service. We encourage you to review the privacy policies of any third-party services you interact with directly. This Privacy Policy applies solely to data collected and processed by jijibd in connection with your use of the jijibd platform.

13.Changes to This Privacy Policy

jijibd reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or via an in-platform notice. Your continued use of jijibd following the publication of any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed of how we protect your data.

14.Contact and Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way jijibd handles your personal data, please contact our Data Protection team in the first instance:

We take all privacy complaints seriously and will work with you to resolve any concern promptly and fairly. If you are not satisfied with our response, you retain the right to escalate your complaint to the relevant data protection authority in your jurisdiction.